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DEFECTIVE DODGE by An MSN Autos Consumer on 06/12/2012. Trim: 2012 Dodge Grand Caravan SE/AVP, Owned 1 year.
Pros: I liked the stow and go seats but had to have them removed for wheelchair access.
Cons: The vehicle is unreliable and neither Chrysler nor the dealership that I bought my 2012 Dodge Grand Caravan from "new" will stand behind their warranties.
Overall review: My 2012 Dodge Grand Caravan was towed back to the dealer after I only drove it twice. The transmission was pouring fluid out at 45 MPH but rather than replace a defective transmission that would have sustained damage due to an obvious lack of lubrication the dealership only replaced the transmission pump and axle seals then installed new fluid without so much as removing the pan to determine the level of damage or flush the debris from within the transmission associated with it being run dry. They also left it running in the parking lot all day exacerbating the damage. This vehicle was purchased new for a wheelchair conversion because I need something dependable. And this damage occured with only 20 miles on the odometer. The transmission should have been replaced under the 5 year 50,000 mile warranty or a NHTSA recall like 11V487000 for engine replacement.
Review ID: #560546 Is this review offensive?