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Luxury at its Best by Darlene from the Bay Area on 11/08/2007. Trim: 2007 Lexus RX 400h All Wheel Drive, Owned 1 year.
Pros: I absolutely love this car. I had to trade in my 2-seater SLK for an SUV when I had my son. Buying a hybrid was important to us for the environment. This car is also top of the line in luxury. The interior is beautiful and comfortable. The navigation system is the best there is - much better than Mercedes. The rear camera, automatic wipers, automatic rear door, automatic everything have completely spoiled me. Handling is great. Acceleration is much better than other luxury SUVs, like the ML350. Bluetooth for hands free talking. Gas mileage is good - average 24 mpg. I just love this car and will probably only buy Lexus vehicles from now on.
Cons: No matter how much I love this vehicle, there are a few cons. For safety reasons, most phone and navigation controls are disabled while the car is in motion. Passengers can't even access. It's a bit extreme. Is it really better for me to mess around with my actual phone instead? Climate control - you can only change temp from main console. To change fan speed or direction, you have to go to the Climate screen. They disable phone/nav system while in motion, but make you go to a screen to control climate. Doesn't make sense to me. Voice dialing still needs some work. Back seat can get tight with a car seat in the middle. A full-size stroller pretty much fills the trunk.
Overall review: Despite the cons, I would still buy this car again and again and again. This is a fantastic car. We also looked at the Highlander Hybrid, ML350, and Land Rover LR8 (I think). If you can't afford the hefty price tag, the Highlander Hybrid is a close second. Not quite as luxurious, but many similar features. The LR8 had some neat features, like the hydrolics that lower the side of the car to make it easy to get in. But at 14 mpg, we couldn't do it to the environment or our pocketbook. I've driven American and German made cars. This is my first Japanese, and I will always buy Japanese from now on. Thank you Lexus for realizing that people want both luxury and environmentally friendly in their SUV.
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