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Most disappointing vehicle ever by Bud from Nashville on 06/20/2011. Trim: 2010 Cadillac SRX Luxury Collection, Owned 1 year.
Pros: Beautiful styling and nice luxury touches such as the real wood. I also really liked the rain sensing wipers. The feel of the steering and handling was also very nice.
Cons: I owned this vehicle just over a year and got rid of it, because I was afraid of more and more things going wrong with it. It was underpowered, and the engine was not only extremely loud, it also strained to accelerate. The transmission hunts for gears in lower ranges. In cold weather the steering in the front wheels created a very loud grinding noise, which was somewhat alleviated by having the front strut mounts replaced. There were lots of rattles in the cargo area and back hatch, with more appearing every day. A car this nice should also come with fog lights as standard equipment. I feel GM rushed this car to market without enough troubleshooting to work out obvious engineering flaws.
Overall review: Overall, the 2010 Cadillac SRX is the most disappointing vehicle I've ever owned. I wouldn't recommend this vehicle to anybody else.
Review ID: #553043 Is this review offensive?
Great Ride by Skip texas on 07/05/2012. Trim: 2010 Cadillac SRX AWD Performance Collection, Owned less than 1 year.
Pros: Just purchased a used 2010. Had 26K miles on it and was just like new. Even had the new car smell to it. Took it on a short business trip earlier this week and wow.............. what an experience. Nothing but pleasurable. Gas mileage was around 22 - 23 mpg. Love the navigation, back up camera, HDD. So many bells and whitles still learning everything. I have nothing but raves for mine.
Cons: Blind spot from drivers seat, but if you adjust your mirrors correctly then it is not an issue once you get used to it. Took me a bit but once i did then no longer an issue. Other than that no complaints whatsoever
Overall review: Nothing but kudos. Great ride, and style. Love mine and i have only had it for a week.
Review ID: #561403 Is this review offensive?
Amazing vehicle by west frim TX on 05/26/2012. Trim: 2010 Cadillac SRX Luxury Collection, Owned 2 years.
Cons: windshield whippers
Overall review: excellent comfortable vehicle; highly recommended
Review ID: #559761 Is this review offensive?
Throughly test before you buy by Bflour on 08/12/2010. Trim: 2010 Cadillac SRX Performance Collection, Owned less than 1 year.
Pros: This vehicle has great styling. It's the style that prompted me to look at it in the first place. Great options for the price.
Cons: The suspension of the Performance model is quite harsh and road noise is very noticable. I should have test dorve on several different types of pavement other than the nice, smooth street that the salesman took me on. The base engine really revs and struggles under acceleration and makes it a little concerning when merging in traffic. Not to mention the engine noise! I've had it for 5 months now and have had to take it to the dealer for a non-working passenger door handle twice and now the outside silver trim along the windows is just falling off. Had the dealer order new trim a month ago and was told that it was on back-order with the supplier and didn't know when it would be in.
Overall review: I am disappointed with the quality of this vehicle. I expected a lot more from a Cadillac. I traded a Mercedes E Class for the SRX and maybe I got spoiled but, I've had Chevrolets and Buicks with MUCH better quality and performance for less money. I think that GM is headed in the right direction but Cadillac needs to get a handle on their quality control. The issues could just be with my vehicle since other reviews are more positive.
Review ID: #548464 Is this review offensive?
2010 SRX - Hastily made by Worth - Texas on 02/26/2014. Trim: 2010 Cadillac SRX Performance Collection, Owned 3 years.
Pros: Truly enjoyed the styling of the car. A fully loaded SRX with navigation is a joy to drive.
Cons: Bought car used with 28,000 miles. Was under warranty. Liftgate cylinder had to be replaced, lots of front end noise and this car had numerous electrical problems. Was in shop for weeks at a time with technician tracing wiring problems. Was told always a grounding issue. Road noise was abundant. The last electrical issue had not only the dash lights going out but also the headlights, at night no less. Next day car would not even start.
Overall review: Love the styling of the car, but road noise and electrical issues coupled with GM customer service representatives never following through with their promises have placed a black mark beside their name. Interior trim pieces, once removed never fit back like they should. Technician broke tabs removing trim pieces and now they always stick out. Unable to purchase new ones as they are not offered. Traded in on a new Lexus.
Review ID: #582089 Is this review offensive?
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