2004 Mercedes-Benz M-Class

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  • Styling9.3
  • Performance9.2
  • Interior8.9
  • Quality8.2
  • Recommendation8.5
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  • Styling10
  • Performance9.0
  • Interior9.0
  • Quality10
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The Ultimate SUV\\\\\\\\\\\\ by EDDY on 08/23/2004. Trim: 2004 Mercedes-Benz M-Class ML350, Owned less than 1 year.
Cons: (No data provided)
Overall review: OWESOME
Review ID: #443832 Is this review offensive?
  • Styling9.0
  • Performance9.0
  • Interior7.0
  • Quality7.0
  • Recommendation8.0
"Safest SUV on the Planet" by Realtor from North Carolina on 09/08/2007. Trim: 2004 Mercedes-Benz M-Class ML350, Owned 2 years.
Pros: It is the safest SUV on the planet, including a virtually indestructible roll cage. We love the very effective AWD system as we use it on rough, mountainous terrain in our real estate work. In Low Range it will crawl up and down virtually anything with just the factory tires. The Parktronic system saves me a lot in tight spots and is very accurate. It accelerates well and has a very small turning radius which is good in town and in tight spots. The AWD system doesn't require any shifting of levers or buttons to engage the system...it does it all itself except for LOW range. Oil and brake warning lights are convenient to avoid ruining motor or brakes. Oil changes only every 10000 mi.
Cons: The seats cushioning material isn't comfortable...it seems to flatten out easily and feels hard. The A/C vents for the back seats blow very little air. The trim pieces to the left and right of the rear glass lost their clearcoat and look awful now (replacing them soon). Drinks in Front cupholders block flow of A/C. Sunroof controls need to be "one-touch", except for the last 8 inches on closing. Unique tire size results in expensive replacement costs. Rear hatch is a little hard to pull down for my 5' 2" wife.
Overall review: The fine points are all that need work on this vehicle. I buy vehicles first and foremost to survive a hard crash...everything else is secondary, including fuel mileage. This vehicle gets reasonable mileage when driven moderately. I get 23 mpg regularly on the highway at 65 mph. If you don't survive a crash then reliability and fuel economy don't matter. We replaced the water pump and brake pads/rotors at 85000 miles and that's about it. Our next SUV will be another ML mainly due to it's ability to protect me and my family way beyond the "5 star" crash rating.
Review ID: #516340 Is this review offensive?
  • Styling8.0
  • Performance3.0
  • Interior6.0
  • Quality1.0
  • Recommendation2.0
Bad Experience by Weekend Driver from NJ on 11/24/2010. Trim: 2004 Mercedes-Benz M-Class ML350, Owned 6 years.
Pros: Weight, appearance, torque, size, cargo space, folded/adjustable seats.
Cons: It started falling apart after 75,000 miles: water pump, power steering and transmission leaks, heating mulfunction, rear spring broken. The warranty (including rust) is only 4yr/50,000 miles. The rubber noise could be heard from the steering shortly after warranty expired. Not reliable.
Overall review: I don't recommend to keep this vehicle after warranty expires. It does not conform to MB standards. The dealers charges to fix a little thing are astronomical.
Review ID: #549809 Is this review offensive?
  • Styling9.0
  • Performance9.0
  • Interior4.0
  • Quality2.0
  • Recommendation1.0
Don't Buy This Car by Stricks from San Diego on 08/04/2006. Trim: 2004 Mercedes-Benz M-Class ML500, Owned 2 years.
Pros: The V-8 is nice. When seats are folded down, lots of room in back.
Cons: Where to start. Gas mileage is HORRIBLE. Wind noise above 70 mph. Needs new brakes every 12k miles (I can usually get close to 50k miles on a set of brakes). Plastic interior trim, especially in the back cargo area is cheap. The rear window trim flakes off (have it replaced annually), and the 'full maintenance' that's included in the price is less than full. Every time it's in the shop for scheduled maintenance, they manage to find 'necessary' repairs in the $ 1,000 range.
Overall review: For the same money (and gas mileage), you can get much more vehicle. I paid about $ 40k, and it gets 14 MPG on a good day. There are much better choices in this price range. The quality isn't what you might expect from Mercedez, and the full maintenance that's included in the price is marginal at best. I'm truly sorry I didn't get the BMW.
Review ID: #496142 Is this review offensive?
  • Styling9.0
  • Performance10
  • Interior10
  • Quality9.0
  • Recommendation10
The Best SUV, period by Bluesplayer on 02/23/2005. Trim: 2004 Mercedes-Benz M-Class ML350, Owned 1 year.
Pros: Everything except the MPG in the city. This is the best SUV out there in it's price range. Forget the Lexus RX whater, and BMW X3. They cost more and don't measure up.
Cons: The only negative on this SUV, as with all of them, is the 17 MPG in the city. On the highway it gets about 20 MPG. I must say that it is the most conforable cabin on the long roads.
Overall review: Let me tell you, I looked at everything from the USA, Japan, Germany, etc., and for the money, you can't buy better. I'll even say this, for more money, all you will do is spend more, but not get more. Forget the rest, and don't believe the negative press some car magazines put out. I think they say that their beloved Hondas and Toyotas are better because that is all they can afford. In the end, what do you want to drive... be seen in... and in the morning what do you want to see when you open your garage door. Enough all ready, go get your own and take your picture. Let the rest eat cake.
Review ID: #462851 Is this review offensive?
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BB01 - 9/20/2014 1:01:18 AM